Yalow Charter asks families to follow a simple process for notifying the school of potential or real problems or registering complaints. Classroom teachers are the first educators for children, and families should first make those teachers aware of any concerns. If a family doesn’t feel it is receiving the consideration an issue deserves, the parents may approach the principal. In turn, if a family feels the principal is not addressing its issue, parents may contact the executive director. If the family still feels the issue is not being addressed, parents may contact the Rosalyn Yalow Charter School Board of Trustees using the following e-mail address: firstname.lastname@example.org.
If this process still doesn’t adequately address the concern, the family is entitled to contact the New York State Education Department. Please refer to the Parent Complaint Process in the Student & Family Handbook.